At Amrit Sweets, we strive to ensure that our customers are fully satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

  • Eligibility: You have [7/14/30] days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase (receipt or order confirmation) is required for all returns.
  • Non-Returnable Items: Certain items are not eligible for return, including perishable goods (such as sweets and other food products), custom-made products, or items on sale/clearance. Please ensure that the item you wish to return is eligible.
  • Return Process: To initiate a return, please contact us at contact@amritsweets.co with your order number and details about the product you would like to return. We will provide you with instructions on how to return your item.

2. Refunds

  • Processing Refunds: Once we receive and inspect your returned item, we will notify you via email. If your return is approved, we will process your refund. The refund will be applied to your original method of payment within [7/10] business days.
  • Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the item is not in its original condition, is damaged, or missing parts for reasons not due to our error).
  • Late or Missing Refunds: If you haven’t received a refund within the expected timeframe, please check your bank account or contact your credit card company, as it may take some time before your refund is officially posted. If you still have not received your refund, please contact us at contact@amritsweets.co.

3. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@amritsweets.co.

4. Return Shipping

  • Shipping Costs: Customers are responsible for paying the shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Return Address: [Provide your return shipping address here.]

5. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Email: contact@amritsweets.co